Increasingly spreading coronavirus in China have forced fast-food companies including McDonald’s, Starbucks, and others to provide customers with contactless pickup and delivery services, in order to keep their workers and customers safe. McDonald’s has, recently, announced a new strategy of contactless pickup and delivery of some menu items across China.
McDonald’s said on its website that the strategy will allow customers who are ordering remotely, on mobile phones, or computers in store will receive a seal meals in bags in a special pickup spot without any human contact.
For more precaution, the drivers will drop their McDonald’s meal packages at building entrances, wash their hands more frequently, and disinfect their delivery bags. Also, the drivers carrying delivery orders will have an ID cards with full information showing that they and the people involved in the process of preparing and packaging their food had their body temperature scanned already to eliminate infection.
Starbucks also stepped up to take necessary precaution against the outbreak by suggesting customers to order via its app. Once the order is the customer has to wait outside its cafés till they get a pick-up notice and their orders will be placed on tables inside café entrances.
Even if a customer do enter Starbucks locations, he or she will have their body temperature taken at the door and baristas wear masks. They will also use regularly sterilizes containers for delivery and the delivery people will have their temperature taken daily. Also, in all its cafes the indoors staff must wash their hands every 30 minutes and public areas will be sterilized every 2 hours.
These measurements are proof, how companies are quickly adapting to the new challenges of selling prepared food while keeping people safe.