Lyft Discontinues Service of 3,000 Electric Bikes with Braking Problem

Lyft is working to replace the problematic bikes with conventional bikes to avoid service interruptions.

Popular transportation network company based in the US, Lyft recently announced that it will remove nearly 3,000 on-demand electric bikes from service in San Francisco, Washington, and New York. The bikes that are part of the company’s bike-share program will be pulled from service due to some braking issue, a spokesperson for Lyft said. In order to prevent interruptions in service, the company is working on the replacement of the problematic bikes with conventional bikes. In the cities mentioned earlier, it already operates close to 17,000 conventional bikes. Although some of the bikes are still parked at docks, they will no longer be available for customers to rent.

“Lyft recently received a small count of reports given by riders who were experiencing more than expected braking force on the front wheel,” said the company in one of its blog posts (source).

Safety comes first always, says Citi Bike spokesperson

A representative for Lyft revealed that the company will soon deploy a new electric bike model that it had been working on. Ford GoBike, Capital Bikeshare, and Citi Bike in the Bay Area, Washington DC, and New York respectively were among the bike share brands that borne the impact of the service removal.

“We’re pausing our electric bikes from service proactively, out of an abundance of caution and after a small number of reports. Safety comes first always,” said Julie Wood, spokesperson for Citi Bike.

In 2018, Lyft acquired Motivate, which operates Citi Bike. It made the move to give competition to Uber, a rival company that acquired JUMP months before Motivate’s acquisition by Lyft. In its blog post, Lyft said that it has become the largest bike share service in the US with the acquisition of Motivate. It also said that it is poised to help upgrade bike share to another level with this acquisition. It plans to do so with the deployment of new electric bikes on a major scale, more affordable and convenient bike share membership, and addition of a large number of bikes and stations in communities deprived of transportation access.